Privacy Policy - Oxmobility blog

Effective Date: September 30, 2025

At Ox Mobility, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, website, and digital platforms.

1. Information We Collect

We may collect the following types of information when you engage with us:

Personal details: Name, phone number, email address, physical address, and identification documents (e.g., driver’s license, passport).
Payment details: Transaction records for services rendered.
Service-related information: Vehicle rental history, chauffeur service bookings, travel preferences.
Technical data: IP address, browser type, and device information when you visit our website.

2. How We Use Your Information

Your information is used to:

Provide and manage our services (car hire, chauffeur services, tours, etc.).
Verify identity and comply with legal requirements.
Improve our customer experience and service delivery.
Communicate with you regarding bookings, promotions, or inquiries.
Ensure safety, security, and fraud prevention.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share data:

With trusted third-party partners (e.g., payment processors, security providers).
To comply with legal obligations, court orders, or government regulations.
When necessary to protect our rights, clients, or business operations.

4. Data Security

We implement industry-standard measures to protect your information from unauthorized access, misuse, or loss. However, no system is 100% secure, and we encourage safe practices when sharing personal data online.

5. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections or updates to your information.
Withdraw consent for marketing communications.
Request deletion of your data, subject to legal and contractual obligations.

6. Cookies and Website Usage

Our website may use cookies to enhance your browsing experience, analyze traffic, and provide personalized content. You can disable cookies in your browser settings, but some site features may not function properly.